All seemed to be well explained.
Everything went according to plan and the staff were very courteous and helpful.
Car collected on time , kept informed and car returned on time
We were shown the basics and left to get on with it. I think that because we already had a mini it was assumed that we were familiar with the car.
Great experience. All went to plan.
Car returned with 3 chips on bonnet not there previously and could not be a stone chip as there are 3in a group.Headlight alignment failure warning light illuminated on the first drive after car returned. Told garage, but next day it was ok
Always provide good service
Alex was brilliant, couldnt do enough to help. Stuck to my budget and I got everything that I wanted. Kept me up to date every week letting me know how the car was getting on and handover was well organised and quick
There was a little waiting but they gave me a discount
Good service. Car collected. Loved that it was beautifully valeted.
prompt, efficient and courteous service.
Everyday is a mini adventure and that needs a reliable and economic car. Specialist Cars in Tring keep me and my mini adventuring.
On time for delivery all very smooth and straight forward always a pleasurable experience
No issues, all went to plan
Fully engaged experience from Alex Woodland at Tring dealership. Always helpful with any queries. Regular updates no chasing needed exceeded my expectation on delivery timing - complete delight!
Good communications generally around the service but crazy email with embedded video link sent out prior to service.
Excellent service from inspection to delivery. Kept well informed.
Very friendly and let me no what was going on.
I have no reason to douby=t the competence of the service team
Always kept informed and know what was happening with my order at every stage. Videos and emails - really informative ...
Because I am satisfied with the service I have received.
They collected and returned my car free of charge, which made having the work done to my car exceptionally easy and convenient
New part seems to fit - no problems so far! Plus see above comment.
Always welcoming, work done to high standard
As before everyone was helpful and everything was explained at each stage which was reassuring
Everything went really smoothly, and would have given five stars but the dust caps were missing from the tyres.
Very efficient and accommodating.
The thing that let the experience down was the brand new mini and it was filthy inside and out it spoiled it for me should always be clean
I think my answer is covered in the above question. However, the friendly team are always knowledgeable, helpful and supportive. Thank you personally, Specialist Cars Tring.
From purchasing the vehicle to having the car collected and returned after a fault was discovered the staff could not be more helpful.Salesman, service manager and delivery drivers.
Mot and service carried out efficiently, but there was an impression I didnt know about the messages delivered on the dashboard about servicing etc.
Always called regarding any additional work and updated when complete
peace of mind knowing the vehicle has been well checked over
The staff are extremely helpful
resolved issue quickly
The fault it went in for was not rectified.The rear brakes are making a rubbing grinding sound. The reviews on line for my model of car say that this is a common problem and you have to fight with mini to get it fixed. Tring says no fault with car!
Proactively identified warranty work that was completed as advised. Good pricing too.
Only one niggle - I had to go back to get the service book stamped and to get the service warning light reset.
Fantastic service . Polite knowledgable & efficient
All that was planned was completed
Very happy with the service received from booking my car in and being kept up to date through out the day it was in the garage.
My experience was really great. I felt special and excited and love the video updates