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Customer Reviews

service

4

Only one niggle - I had to go back to get the service book stamped and to get the service warning light reset.

09 February 2018

service

5

All good.

02 February 2018

service

5

All that was planned was completed

30 January 2018

service

5

Fantastic service . Polite knowledgable & efficient

30 January 2018

service

5

Very happy with the service received from booking my car in and being kept up to date through out the day it was in the garage.

29 January 2018

sales

5

My experience was really great. I felt special and excited and love the video updates

23 January 2018

service

3

This is the second occasion that the problem has not been sorted and the first visit. The car will need to go back to the garage again. BUT Specialist Cars Tring are much better than the garage in Borehamwood (Barons).

18 January 2018

service

5

Professional all round

16 January 2018

service

4

Same reasons as above

15 January 2018

service

5

Excellent service

11 January 2018

service

5

Easy to deal with, good communication

11 January 2018

service

4

Helpful staff and easy to make a service booking.I have not given a completely satisfied answer as no evidence as to what was actually done on the service was provided. A printed copy of the service report was provided on request a day or so later.

08 January 2018

service

5

Quick and hassle free

06 January 2018

sales

5

Really pleased with the MINI dealer in Tring. Right from the start they were very responsive to my needs & requirements and arranged order & delivery in timeframe that worked will for me.

05 January 2018

sales

5

Good front of house team

04 January 2018

service

3

Would have usually given 4 stars but got put through to wrong dept twice, cut off once and left on hold for ages. Car wasn't MOT/serviced at time planned and I wasn't kept up to date with what was going on - unusual as service is normally very good

04 January 2018

sales

5

Sales representative was very helpful and kept us informed throughout. Product was as expected and on time.

02 January 2018

sales

5

Very knowledgeable and friendly staff

02 January 2018

service

5

Customer focused team and approach

30 December 2017

service

5

They did they job and returned car cleaned

29 December 2017

service

5

Were very accommodating of my needs - wasn't too expensive, they did a really good job

28 December 2017

sales

5

The experience was made very exciting, I was very well looked after and the young lady who sold me my car did an amazing job!

28 December 2017

sales

3.5

I was kept updated on the progress of my Mini, both when it was being assembled at Mini Cowley Plant, and when it was delivered at Specialist Cars in Tring. Alex the Mini dealership sales person was very helpful and patient with me, when explaining t

25 December 2017

service

5

Care for the customer

19 December 2017

service

3.5

did what i needed

19 December 2017

service

5

As I entered above; it is always stress free and comfortable.

15 December 2017

service

5

Efficient, friendly and helpful staff.

12 December 2017

sales

5

The service we received was great couldn't be happier

12 December 2017

sales

5

Felt a valued customer

12 December 2017

service

5

Easy no hassle process.

07 December 2017

service

5

All straightforward & kept informed.

07 December 2017

sales

5

Listened to what I wanted,helpful, good experience all round.

05 December 2017

service

5

Very good service

05 December 2017

sales

3

Some hiccups with the car as was delivered with the wrong coloured roof and mirrors. Wasn’t as per the order.

05 December 2017

service

5

Very helpful

04 December 2017

sales

5

Steve Allum was helpful, friendly and very professional.

04 December 2017

service

5

They are brilliant!!

02 December 2017

service

3

Service reception staff greatEngineers not so as the problem was not fixed - just today the engine warning light is back on

02 December 2017

service

5

This dealership is the best for customer experience, it is open and straight forward, and I trust them

01 December 2017

sales

5

Darren was very knowledgeable

28 November 2017

service

5

Can't fault the service in any way.

26 November 2017

service

5

Can’t fault the work done.

23 November 2017

service

5

Everything on time, interior car valet could have been a little more thorough.