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Customer Reviews

service

2

Having to lose the use of my car every time it goes back is inconvenient to say the least. The faulty keyfob was not replaced until the third visit. Each time it failed me I was left stranded until my husband could come out with the spares.

09 October 2018

service

5

Happy to pick the car up from home. Communicated at all times any work required & chased up issues with the car from the garage it was originally purchased from.

08 October 2018

service

5

Nothing to add, everything was handled and carried out, and I was supported without any fuss or bother.

06 October 2018

service

4

They missed out doing some body work that I had asked to be carried out

04 October 2018

service

5

Staff are very knowledgeable and experienced in all aspects of dealing with customers

03 October 2018

service

4

Job done to my satifaction

01 October 2018

service

5

No issues. Treated me well. Kept me informed

28 September 2018

service

5

Great job - many thanks all at Specialsit Cars Tring!!!!!

27 September 2018

service

5

Everything was done as I expected

25 September 2018

service

5

From buying my car to having this service I am very happy and would definitely get my next car from mini

25 September 2018

service

4

Everything was done as expected, MOT reasonable price especially as it includes cleaning. However, the quality of the cleaning could have been better, my windscreen still had dirty marks on and the centre console was dusty.

25 September 2018

service

5

All done and in good time

22 September 2018

service

5

Problem resolved quickly and curtious staff. Easier to nip in & out with work committments & curtiousy car.

21 September 2018

service

5

Always a very good service and willing to go that extra mile to provide the right customer experience. Always oblige by offering transport between home and venue. Even a courtesy Car if available.

20 September 2018

service

5

Minimum fuss, video to tell us about tyres etc. Completed and ready for collection by lunchtime

20 September 2018

service

4.5

The car was driving well and I’m glad to have gotten it checked over

18 September 2018

service

5

Excellent service

17 September 2018

service

5

I was able to book my car in on the date most convenient for me. I was provided with a loan car and the service was completed efficiently and in a timely manner

15 September 2018

sales

5

I was made to feel very welcome

13 September 2018

service

5

Efficient, good value and friendly

12 September 2018

service

5

Very efficient service with no issues.

11 September 2018

service

5

Always manage to fit me in on a Saturday morning. Really feel they go the extra mile. That's why I travel 20 miles to Tring from my home.

11 September 2018

service

5

All good.

06 September 2018

service

5

Two problems addressed, one not completely rectified (inconsistent, electrical), BUT it was the way it was handled. Very professional but friendly. Very happy customer!......and a car valet to complete the picture. Excellent!

05 September 2018

service

5

Steve particularly great with sale, seemed completely straight and honest. service was fine.

05 September 2018

service

5

Both service advisors friendly, knowledgeable and helpful

04 September 2018

service

4.5

Very good customer service. Honest and reliable. Nice friendly staff . Had replacement car available for just a small wait in term of the booking date.. This was for a service as part of TLC package plus brake pad replacements. All good

04 September 2018

service

4

Because I’m v satisfied

31 August 2018

service

5

Thorough kind and helpful

28 August 2018

service

5

It was all very efficient. I was contacted about damage to a tyre with a film to show me.

26 August 2018

service

5

Very satisfied with the service. Polite staff

17 August 2018

service

5

Amazing

10 August 2018

service

5

Service conducted as expected.

08 August 2018

service

5

The staff are lways polite, keep me informed, supply me with a temporary car, and also return my car cleaned.

03 August 2018

service

5

As above

27 July 2018

sales

5

Specialist Cars Mini were excellent and Alec the salesperson was attentive and kept me up to date on the progress of the production of my Mini, and made the purchase a great experience.

24 July 2018

service

3

Fairly satisfied.