Specialist Cars Mini were excellent and Alec the salesperson was attentive and kept me up to date on the progress of the production of my Mini, and made the purchase a great experience.
Everybody was very helpful kind and friendly
alround great customer service
Great customer service
Great communications, feel very valued, nothing too much trouble.
Identified something that could be done now under warranty rather than wait until I would have to pay for it.
They are very good and help you understand
Very prompt and efficient service nothing seems too much trouble.
everything went as expected
Work required under warranty which was identified and carried out. Service team kept me updated. Little disappointed that,given the car stayed an extra day the 'wash and clean' was not very good this time
On returning to the car, I noticed that the flap through which the oil was drained, was hanging down beneath the car. On reporting this to service reception it was rectified immediately but Im disappointed that a visual check did not identify this.
Service as expected
Car was collected by efficient member of staff. Problems were explained and rectified with minimum delay & cost
Have used Mini Tring over the past few years and they have been very helpful and pleasant. Kept me informed at progress of mini build and delivery.
Efficient and helpful
again.... cant fault it!
Online booking was easy to use and convenient. Staff was professional and friendly. Lifting service to and from the railway station to the garage was excellent. The car was professionally examined and parts were changed.
Easy & straighforward
good overall experience
All the work completed quicker than required and kept up to date on progress. I was called by John to confirm what additional work was required within the next 2000 miles
Easy and efficient service. I like the videos you send going through whats been done and any issues.
Good to know I wasnt sold a new tyre when I still have a couple of 1000 of tread left
Squeaky windscreen wipers when it rains were not corrected It wasnt raining but still a problem for us