OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
168 ratings and 107 comments received in the last 90 days.
01 April 2024
My mini was ready for when I was told it would be.
31 March 2024
Great service
30 March 2024
Well informed
28 March 2024
James couldn't have been more helpful or more informative
26 March 2024
I dealt with bother Alex and James, both were brilliant
26 March 2024
Sytner Tring and in particular James Thiel have been outstanding from start to finish, answering all my questions, showcasing the driving experience associated with Mini, championing the brand and keeping me well informed with precise communications.
24 March 2024
Friendly staff going the extra mile. Kept informed at all stages. Explained everything thoroughly.
24 March 2024
I was very satisfied with my experience
23 March 2024
It was an easy, friendly, informative experience
19 April 2024
All good
19 April 2024
Good speed of MOT and good facilities to wait
19 April 2024
They did the job as promised and when there was a small issue, it was resolved without fuss.
18 April 2024
I know my car is looked after by the Mini team
16 April 2024
Very satisfied. Kept informed about status of my vehicle
14 April 2024
Very satisfied
14 April 2024
Comfortable, quick and communative
14 April 2024
Work was done efficiently and was kept upto date on the progress of the repairs
13 April 2024
Very happy with the overall experience
09 April 2024
Very good
19 April 2024
My first dealings were with Steve who was very informative and helpful and with whom I made my purchase. He subsequently went on holiday and the vehicle delivery was handled by Darren Henshaw. Both these guys were a pleasure to deal with.