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Customer Reviews

service

5

Very efficient from start to finish

06 January 2020

sales

5

Good price good service fast delivery

05 January 2020

service

5

.

02 January 2020

service

5

Satisfied.

28 December 2019

service

5

Good customer service

28 December 2019

service

5

They even washed my car - thanks!!!

24 December 2019

service

5

Courteous treatment and car looked good

24 December 2019

service

5

Car runs very well

22 December 2019

service

5

Continually friendly & professional

22 December 2019

service

4

Efficient, polite and punctual.

22 December 2019

service

5

I was kept up to date with what was going on with my car

21 December 2019

service

4

ALL WENT WELL

20 December 2019

service

5

Could ask no more.

19 December 2019

service

5

If I tell reception that I think there is a problem with my car, they always take the time to listen and always deal with the problem successfully.

19 December 2019

service

5

Very friendly and helpful

19 December 2019

service

4

I was a disappointment with the cleaning,the boot had not been opened and remained dirty.

16 December 2019

service

4

Seems to have been carried out efficiently.

16 December 2019

service

5

I have now bought two cars from them and they have always delivered on great service and customer care. A great team who know about Mini

16 December 2019

sales

5

Darren was great in every interaction.

15 December 2019

service

5

Attentive, professional and proficient!

12 December 2019

sales

4

good information and well presented from salesman

11 December 2019

service

4

it would have been five stars had the online booking been clearer and easier to use especially when you have TLC pack etc..

09 December 2019

service

5

Excellent service from initial phone call Kept me informed and prompt Collected and delivered car

08 December 2019

service

4

I was satisfied, unfortunately we had to visit again one week later as the front side light was not working, it was dealt with promptly. The staff are very friendly and helpful and courteous.

07 December 2019

sales

5

Excellent service all the way through the purchase process from the initial contact with Kamila Gryszka at the Tring Centre through to delivery ahead of schedule. Regular updates from Kamila upto the point of delivery and a trouble free handover.

03 December 2019

sales

5

Kamila was honest and took me through the whole process.

03 December 2019

sales

5

They were very patient, thorough and helpful, never pushy

02 December 2019

service

5

The staff are friendly and efficient.

30 November 2019

sales

4

I negotiated a good price and as a woman I was concerned about the patronising service. It was ok but why continue with the ridiculous

30 November 2019

service

3

Was a little disappointed I wasn't told about tyres by the agent, rather just had to read about it after I left in the documentation given to me.

24 November 2019

service

5

Always kept updated

23 November 2019

service

5

Quick, efficient, friendly

23 November 2019

service

4

Kept me informed of items which might need attention.

22 November 2019

service

5

The reason I have purchased all my cars from here, is that the customer care is consistently exceptional, staff friendly and professional and go out of their way to make you feel comfortable throughout the visit/contact.

18 November 2019

sales

5

Darren was really helpful and patient all the way through The mini communication with updates was also good

18 November 2019

service

5

Car collected and delivered back and always spotless. Wouldn't go anywhere else

15 November 2019

service

5

MOT completed as expected

12 November 2019

service

5

Quick efficient service. Friendly communicative staff. No delays or quibbling about issues. They obviously think customer.

10 November 2019

service

5

The work was completed as expected.

08 November 2019

service

5

Very Efficient and helpful staff

04 November 2019

service

5

They did what they promised

04 November 2019

service

5

Good communication and feedback. Keep updated. Pick up and delivery

03 November 2019

service

5

Easy and efficient service, put stop service very convenient for me

02 November 2019

service

5

Excellent customer service and superb technical staff

01 November 2019

service

5

as above

01 November 2019

service

4

Efficient service

25 October 2019

service

4

excellent service, just failed to reset the service indicator

23 October 2019

service

5

great service

22 October 2019

sales

4

Friendly, no pressure, knowledgeable staff. Kamila Gryszka helped me to find the car that was right for me. She was clear, informed and sensitive in understanding what I was wanting. The organisation of purchase and delivery ran smoothly.

20 October 2019

service

5

Quick, efficient, and knowledgeable