As above. All fine apart from a few niggles

They went out of their way to help me during some challenging circumstances. They could not have been more helpful nor more kind.

even though unexpected issues were found, the work was done quickly and gave me confidence, the garage was flexible to my needs during the weektime

Whist it was lovely getting my car earlier than originally anticipated, it did add some pressure ensuring the money was all in place, securing insurance etc. Not a major problem but hence slightly lower score.

Not given 5 stars as despite dropping it at 8.30 it still hadn't been taken in until well after 10, frustrating when having to drive through rush hour traffic to get it there.

Was kept fully informed throughout and loved the personal video messages and emails!

Great customer service.

Service is second to none, always reliable

I was kept up to date with how everything was proceeding by Steve and given all the information on how mobility works it was easy and hassle free

Tring were very helpful in diagnosing our electrical issue and working in partnership with mini Oxford who had dealt with previous electrical issues with our car. Both mini service providers were excellent and looked after us extremely well

They fixed a problem under warranty. And washed my aces car. How could I be anything other than completely satisfied?

Called us regularly with updates on delivery, took great care to explain every step.

I've always found the service and attention to detail excellent.

Problem identified and resolved speedily

very efficient .

It was just a safety check. What more can I say.

Don't collect it until the afternoon!

Kamila who served us was fantastic - on collection was very helpful.

Darren our sales person was extremely helpful and kept us informed with regular updates on the build, shipping and delivery of our MINI. When we picked it up he took us through as much as possible so that we were happy driving away.

Friendly and polite staff,

Once again a Great service with the comfort of knowing work carried out has been done to the highest mini standards. Although a bit pricey I am prepared to pay that for peace of mind.

Apart from the slight delay in picking up the car, I was pleased with the service

Because I get first rate service for everything needed to run a car and not ever felt rushed.

Video sent showing underneath car and fully explaining any concerns

Professionalism of the staff

They did a very good job

Excellent friendly informative and very helpful service from all at the dealership

As above plus useful video of my car during MOT

Cost.

I felt it was a little on the expensive side but great service though.

Good servkce, friendly staff

Excellent service from Darren - answered queries promptly & kept me updated

Excellent customer care and service

Exceptional service and commitment

Excellent, but please tell me in advance which building to go to!

Everything went so well and I drove out with an amazing car

I had a problem with my car a week or so into getting it and the after care service was brilliant.

Car came on time and signing over of it seamless.

Good customer liasion

Great that you receive a video of the work

Through out the whole process I was kept well informed of what was going on with my car.I found the video clip most helpful, an Oscar performance!

Explained the issue's clearly.

They were extremely helpful.