Seeing the COVID virus as disrupted whole country. I was so pleased it didn't delay the delivery of my new car .

The service received from Kamila was outstanding from start to finish

Great staff and very helpful, polite and professional

Excellent with full explanations with all aspects and winter health check.

Professional, friendly staff, feel confident my car is safe and running well

Kept informed right from ordering to pick up

Very happy

Very friendly, informative and comfortable showroom to wait in for service

Requested a new gear stick under warranty was ordered and replace on my visit

They told me the MOT would be about 1.5hrs and it was. Offered me a coffee. Good customer relations

The team were fantastic and made the process very easy.

Very kind

everyone very friendly, helpful and knew their product

GREAT!

Kamila is amazing. She sold her first Mini (Cooper S 5-dr) to us in 2017 and we are the first customers to which she has sold a second Mini (Cooper 5-dr). It is our third Mini!

Again, testament Kamila. She was transparent about what I should do and very supportive. The timeframe was also much quicker than anticipated abs Kamila kept me updated throughout. She also spent time with me on the day to explain the car.

Again, everything was done to my satisfaction without any issues.

I had such a positive experience at Specialist Cars Tring. I collected my new car during lockdown 2.0 and Kamila made this as 'normal' as possible with the new restrictions.

I was kept informed of problems with the SatNav update and the progress in finding the solution.

I have dealt with Darren many time he is always helpful and has a really good knowledge of the cars.

Everything was fine. No complaints but it was the most basic service. Staff were friendly and welcoming despite all of us wearing masks!

I have been a customer of specialist cars for 3 years and have had 2 cars from the garage. The customer service is faultless, staff are so friendly and the overall experience every-time using specialist cars is fantastic. 0 negatives!

Kamila and the team were so lovely. I really admired how they talked to me like we were all human, rather than it being 'just a job', they seem like they actually care and want the best for you as the customer.

N/A

very good

Good competent service

knowlegable staff.

All the arrangements and progress through the service were clearly explained, very helpful and friendly staff

Very friendly service and due to covid measures, very well carried out.

Professional , friendly and great service

Mini Tring easy to deal with and made the buying experience a good one

Our mini was like new after the service

I needed extra work done and it was all explained clearly

Bought a car in the show-room - even had a discount - did the deal there and then - very easy

They found problems that I was unaware of and fixed them under the warranty

Excellent help and contact from front desk (Sherie?) and all done on time and as expected

Exactly what I wanted. Arrived when forecast and kept informed every step of the way.

Great service; good information feedback, returned car when planned, excellent telephone assistance from service dept

Knowledgeable sales staff who took time to explain everything.

Efficient service with good communication

Reasonable price. Quick and understood what was done

Very good sales lady, Kamila Gryszka

My 2 series BMW was in for a 'fix' on Monday 27 October. The gentleman on the service desk reception, who I am told was Nathan, was pleasure to deal with. Great service, very polite and with a smile.

Excellent customer service throughout. The whole process was smooth and efficient.

good service

It was very efficient and completed in the time specified.

Clear about process and good communication.