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Customer Reviews

service

3.5

Only two out of three wheels were repaired. As soon as I called to report this they have done everything possible to make returning my car for the remainding work as convenient as possible.

14 March 2019

service

4

Simple MOT

14 March 2019

service

5

The car is now immaculate

14 March 2019

sales

5

Great service and product

13 March 2019

sales

5

the experience was very good

12 March 2019

service

5

All work completed as expected with the bonus of a good clean. Also, really like the use of technology with the short video sent to me.

09 March 2019

service

5

easy and knowledgeable. nice environment to wait

08 March 2019

service

5

Fully informed and able to fit with my diary.

07 March 2019

service

5

Always easy and nothing is too much trouble

07 March 2019

service

4

Very satisfied with after service care and work carried out but my tyre pressure indicator came on the day after and I had to quickly find a garage on driving up to Grimsby to check tyre pressures followed by eventually resetting the indicator !

25 February 2019

service

5

My car was done within the timescales. I was given a lift home and then collected to get my car by a friendly member of staff.

25 February 2019

service

4.5

Only availability of courtesy cars - everything else is spot on

19 February 2019

service

4

Outcome clearly explained

18 February 2019

service

5

Excellent service

16 February 2019

service

4

In the main I have had very good service from Specialist Cars at Tring.

13 February 2019

sales

4.5

Darren was really good and helpful.

13 February 2019

service

5

Easy journey for me to get to you. Polite and helpful staff. Nothing too much trouble.

12 February 2019

sales

5

Great experience from Darren and the team

10 February 2019

service

5

We have bought both our family cars here... would recommend.

08 February 2019

service

5

Efficient dervi e & good communication.

07 February 2019

service

5

Excellent service from booking to collection.

04 February 2019

service

5

Kept up to date at all times by the technician working on the car.Car was picked up and returned all cleaned and polished. Very happy!

03 February 2019

service

4

Helpful and reliable. Just wish you were close to my home.

03 February 2019

service

4

It is not a five because of the delay in finishing my car the time it was ready kept getting put back.

02 February 2019

service

3.5

The service went well. We were asked if we would like the car cleaned which we said yes. When we collected the car it hadn't been cleaned which was disappointing as we then had to wait for it to be done.

02 February 2019

service

3.5

Car wasn't cleaned to the usual high standard and had to clean the back of the hood myself

01 February 2019

service

5

I was completely satisfied

23 January 2019

service

3

Mechanics fitted a new tyre but didn’t pressurise it to match existing wheels. I only discovered this the following day when I needed to adjust pressures for a full load.

16 January 2019

service

5

First service. Good communication

15 January 2019

service

5

Excellent service and great priced servicing.

14 January 2019

service

5

From booming car in to collecting all very easy and straightforward.

14 January 2019

sales

5

Kamila was excellent - very easy to deal with and great at keeping in touch

10 January 2019

service

2

Service was excellent really but the initial issue was not resolved. DAB still not working.

10 January 2019

service

2

Took longer than expected to service.

10 January 2019

service

4

I am not sure whether my tyre pressures were checked.

09 January 2019

service

5

Good service carried out promptly

06 January 2019

service

5

Always excellent service, rather perturbed having to purchase a whole unit for back light when only the glass was cracked, actually the red cover was extremely thin.

04 January 2019

service

5

Quick and polite service

03 January 2019

sales

5

No complaints. Process ran smoothly & car arrived ahead of schedule

02 January 2019

service

4

Staff very efficient

02 January 2019

service

4

Very polite service dept

26 December 2018

service

4

Service warning on dash not cancelled afterwards.

24 December 2018

service

4

As above

21 December 2018

service

3.5

Staff polite and friendly but perhaps rather 'casual' hand over of loan vehicle

21 December 2018

service

5

Excellent service - loved the video round up of my service. Plus staff took the extra effort to help me with a problem I had connecting my new phone to the car.