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Customer Reviews

service

5

Quick efficient service. Friendly communicative staff. No delays or quibbling about issues. They obviously think customer.

10 November 2019

service

5

The work was completed as expected.

08 November 2019

service

5

They did what they promised

04 November 2019

service

5

Very Efficient and helpful staff

04 November 2019

service

5

Good communication and feedback. Keep updated. Pick up and delivery

03 November 2019

service

5

Easy and efficient service, put stop service very convenient for me

02 November 2019

service

5

as above

01 November 2019

service

5

Excellent customer service and superb technical staff

01 November 2019

service

4

Efficient service

25 October 2019

service

4

excellent service, just failed to reset the service indicator

23 October 2019

service

5

great service

22 October 2019

sales

4

Friendly, no pressure, knowledgeable staff. Kamila Gryszka helped me to find the car that was right for me. She was clear, informed and sensitive in understanding what I was wanting. The organisation of purchase and delivery ran smoothly.

20 October 2019

service

5

Friendly and efficient service and a clean and welcoming service reception

19 October 2019

service

5

Quick, efficient, and knowledgeable

19 October 2019

service

5

Brilliant

18 October 2019

service

5

Nothing to fault

14 October 2019

service

5

All completed in time. No problems.

14 October 2019

service

5

Always excellent service, from reception, phone calls, and work carried out

13 October 2019

sales

5

Fantastic staff, professional service nothing is too much trouble

13 October 2019

service

5

Informative & prompt service

10 October 2019

service

5

The two staff that helped me were very efficient and easy to understand. The whole process went very smoothly. Thanks

08 October 2019

service

5

Very easy to make booking. Very polite and helpful staff. Concise information given about the state of my car and its requirements during the service.

08 October 2019

service

5

Helpful. Knowledgeable

05 October 2019

service

5

Helped out in an emergency and enabled me to proceed on my journey very quickly

05 October 2019

service

4

Have to wait for two faults under warranty to be ordered

04 October 2019

service

5

Requested check carried out, No problem found

02 October 2019

sales

5

Kamila Gryszka went the extra mile from ordering the vehicle to collection. She sent regular exciting updates and kept me in the loop throughout the production period. On collection she patiently explained the controls and set up the My Mini App.

01 October 2019

sales

5

did all they could to find the right car

01 October 2019

service

5

Very professional

29 September 2019

service

4

Good service

27 September 2019

service

1

Repair time involved was long. The technical conversations during the garage time were unconvincing. The trouble shooting methodology did not succeed very well. It was expensive.

27 September 2019

sales

5

Car came in early

27 September 2019

sales

5

Good follow up, questions answered & everything proceeded as expected.

24 September 2019

service

5

They sorted things out that I wasnt even aware needed doing

23 September 2019

service

5

Excellent client liaison from Alan during a very testing two months whilst waiting for a part to be delivered from BMW. Speedy fix of my car once the part finally arrived. Maybe you could give BMW some lessons!

22 September 2019

service

5

They are really helpful

22 September 2019

service

5

All the staff at MINI service in Tring made my experience very easy and straight forward.

19 September 2019

sales

4

Late delivery

18 September 2019

service

5

They do what they say and allways go that extra mile

16 September 2019

service

5

The person I dealt with was VERY helpful, he gave me tips about driving my Mini when I had a problem with my catalytic convertor.

15 September 2019

service

5

I have always had excellent service, that's why I drive 20 miles to return to where I bought my Mini

12 September 2019

sales

5

Customer Service from MINI TRING Kamila Gryszka wonderful

11 September 2019

service

4

This rating reflects my overall assessment of the service experience.

08 September 2019

service

5

Speaks for itself

02 September 2019

service

5

Good experience quick and professional service

31 August 2019

service

5

Keep you informed of problems & costs

31 August 2019

service

5

Quick and value for money

30 August 2019

service

5

Promptly seem and problems resolved