Very efficient from start to finish

Good price good service fast delivery

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Satisfied.

Good customer service

They even washed my car - thanks!!!

Courteous treatment and car looked good

Car runs very well

Continually friendly & professional

Efficient, polite and punctual.

I was kept up to date with what was going on with my car

ALL WENT WELL

Could ask no more.

If I tell reception that I think there is a problem with my car, they always take the time to listen and always deal with the problem successfully.

Very friendly and helpful

I was a disappointment with the cleaning,the boot had not been opened and remained dirty.

Seems to have been carried out efficiently.

I have now bought two cars from them and they have always delivered on great service and customer care. A great team who know about Mini

Darren was great in every interaction.

Attentive, professional and proficient!

good information and well presented from salesman

it would have been five stars had the online booking been clearer and easier to use especially when you have TLC pack etc..

Excellent service from initial phone call Kept me informed and prompt Collected and delivered car

I was satisfied, unfortunately we had to visit again one week later as the front side light was not working, it was dealt with promptly. The staff are very friendly and helpful and courteous.

Excellent service all the way through the purchase process from the initial contact with Kamila Gryszka at the Tring Centre through to delivery ahead of schedule. Regular updates from Kamila upto the point of delivery and a trouble free handover.

Kamila was honest and took me through the whole process.

They were very patient, thorough and helpful, never pushy

The staff are friendly and efficient.

I negotiated a good price and as a woman I was concerned about the patronising service. It was ok but why continue with the ridiculous

Was a little disappointed I wasn't told about tyres by the agent, rather just had to read about it after I left in the documentation given to me.

Always kept updated

Quick, efficient, friendly

Kept me informed of items which might need attention.

The reason I have purchased all my cars from here, is that the customer care is consistently exceptional, staff friendly and professional and go out of their way to make you feel comfortable throughout the visit/contact.

Darren was really helpful and patient all the way through The mini communication with updates was also good

Car collected and delivered back and always spotless. Wouldn't go anywhere else

MOT completed as expected

Quick efficient service. Friendly communicative staff. No delays or quibbling about issues. They obviously think customer.

The work was completed as expected.

Very Efficient and helpful staff

They did what they promised

Good communication and feedback. Keep updated. Pick up and delivery

Easy and efficient service, put stop service very convenient for me

Excellent customer service and superb technical staff

as above

Efficient service

excellent service, just failed to reset the service indicator

great service

Friendly, no pressure, knowledgeable staff. Kamila Gryszka helped me to find the car that was right for me. She was clear, informed and sensitive in understanding what I was wanting. The organisation of purchase and delivery ran smoothly.

Quick, efficient, and knowledgeable